|
|
|
|
|
|
|
|
|
|
|
|
Microsoft Dynamics CRM Online |
|
|
|
Online
CRM solution to
rapidly improve
marketing, boost
sales, and enrich
customer service
interactions
|
|
|
|
Microsoft
Dynamics CRM Online
provides a powerful,
flexible and cost
effective hosted
CRM solution. Microsoft
Dynamics CRM Online
equips business
professionals with
access to customer
information through
a full suite of
marketing, sales,
and customer service
capabilities.
Accessed over the
Internet via familiar
Microsoft Office
applications, Microsoft
Dynamics CRM Online
enables organisations
to get up and running
quickly and ensures
rapid user adoption.
Microsoft Dynamics
CRM Online delivers:
|
Sales Force Automation
|
Customer Service
|
Marketing
|
- Improve sales planning and management
- Automate your lead system
- Manage opportunities effectively
- Streamline account management
- Boost sales productivity
- Enhance pipeline management
- Simplify workflow processes
- Gain visibility and improve decision making
|
- Manage accounts with insight and collaboration
- Enhance customer service with insightful, actionable intelligence
- Respond to cases quickly and precisely
- Help simplify contract management
- Get the right information at the right time
- Streamline scheduling with all resources required to perform a service
- Establish processes that facilitate a connected organisation that is collaborative and integrated
|
- Manage your data effectively
- Pinpoint your marketing efforts
- Streamline campaign planning
- Simplify campaign execution
- Improve response management
- Streamline lead tracking
- Gain key insights for decision making
- Automate workflows
|
|
|
Why CRM Online?
-
Subscription-based access at a low monthly cost per user
-
Robust marketing, sales, and customer service features
-
Microsoft Office integration
-
5 GB of storage
-
Offline data synchronization
-
Mobile device support
-
200 custom entities
-
200 custom workflows
-
Reduce IT, hardware and software costs
-
Always up-to-date software and technology
|
|
|
What
next?
|
|
|
|
|
|
|
|
|
|
|
| © 2011 OSC. All rights reserved. |
|
|